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Oracle B2C Service Integration and Development 2021 Implementation Essentials Sample Questions:

1. How can you make the Incident.Subject workspace field"required" from within the Workspace Add-in code?
A)

B)

C)

D)

A) Option C
B) Option B
C) Option D
D) Option A

2. Your Customer wants to fetch specific contact details using an ROQL query. Their requirements are:
1. Fetch Contact ID, Contact First name, and Contact Last name details.
2. Contact first name should start with "A."
3. Query should run against the report database.
4. All contacts must be sorted in ascending order by Contact first name.
Which query will meet all the requirements?

A) String queryString = "USE REPORT; SELECT id. C.Name.First, C.Name.Last FROM Contact C WHERE C.Name.First = 'A%' ORDER BY Contact.Name.First;
B) Name.First like 'A%* ORDER BY Contact.Name.First;
C) String queryString = "USE OPERATIONAL; SELECT id, C.Name.First, C.Name.Last FROM Contact C WHERE
D) String queryString = "USE REPORT; SELECT id, C.First, C.Last FROM Contact C WHERE C.First tike *A%' ORDER BY Contact.First;
E) String queryString = "USE REPORT; SELECT id, C.Name.First, C.Name.Last FROM Contact C WHERE C.Name.First like 'A%' ORDER BY Contact.Name.First;

3. You have been tasked with implementing the Syndicated ConditionalChatLinkwidget on an external page.
Additionally, you want to populate a menu custom field on the chat_launch page with a specific value. The ID of the custom field that you want to populate is 54 and the ID of the desired menu item is 8.
Which is the correct syntax to configure the Syndicated ConditionalChatLink widget so that the specified custom field is populated on the chat_launch page with the desired value?

A) custom-fields: "{"54":"8"}"
B) custom-fields: "54:8"
C) custom_fields: "{\"S4\":\"8\"}
D) custom_fields: "{\"8\":\"54\">

4. A developer wants to check all the widgets that are present on the home page of the customer portal. Which steps must be followed to initiate Widget Inspector?

A) Use a WebDav tool to go into FileManager. Open the home.php file to check all the widget rn tags.
B) On the home page of the customer portal, press "Alt + I" to initiate Widget Inspector.
C) On the customer portal admin dashboard, click Widget Inspector to go to the customer portal and press
"Alt + I."
D) On the customer portal admin dashboard, go to Widget Info to find where the widget has been used on the customer portal pages.

5. Your client wants to create three themes: gold, silver, and bronze.
Which three actions will allow the themes to be set dynamically through the URL?

A) Create custom controllerthat will, among other things, call the setTheme ( ) method.
B) Create a custom model that will, among other things, call the setTheme ( ) method.
C) Define themes in the template by using the <rn:theme> page tag.
D) Create the pre_page_r@nder hook.
E) Create the post_page_render hook.
F) Create themes in mapping.php by using the <m:theme> page tag.
G) Create custom widget that will, among other things, call the setTheme ( ) method.

Solutions: