IIC C130 : Essential Skills for the Insurance Broker and Agent

  • Exam Code: C130
  • Exam Name: Essential Skills for the Insurance Broker and Agent
  • Updated: Aug 15, 2026     Q & A: 79 Questions and Answers

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IIC C130 Exam Syllabus Topics:

SectionObjectives
Insurance Products and Markets- Property and casualty insurance basics
- Commercial and personal lines overview
Insurance Fundamentals and Risk Concepts- Nature of risk (pure vs speculative risk)
- Insurance principles and contract basics
Legal and Regulatory Framework- Ethical standards and professional conduct
- Law of agency and fiduciary duty
Broker and Agent Practice Skills- Client communication and advisory skills
- Policy placement and insurer interaction
Insurance Distribution Systems- Distribution models (independent agency, brokerage, direct writers)
- Agent vs broker roles and responsibilities

IIC Essential Skills for the Insurance Broker and Agent Sample Questions:

1. Michelle is a new agent who would like to protect herself against possible errors and omissions claims. What should Michelle practice in her interactions with clients and insurers?

A) Offer advice to clients if she thinks it is beneficial, even if it is outside her area of expertise
B) Recommend that clients consult with experts outside the insurance field if a situation calls for it
C) Use close-ended questions with clients at all times
D) Ensure all communication with clients and insurers is done face-to-face


2. What is an agent's consideration when assessing a potential client and the client's attitude towards risk?

A) Availability of insurance coverage may be affected by the client's lifestyle.
B) Clients who lead riskier lives are good sources of profit for insurance brokers.
C) People's habits are unrelated to their level of risk.
D) People have the same acceptance of risk.


3. The insured has a property policy on his cottage with a $120,000 limit of insurance. What is the amount of coverage available for loss or damage to his $12,000 cottage boathouse under a typical policy?

A) $120,000, the limit of the cottage policy
B) $12,000, in addition to the $120,000 on the cottage
C) $0, boathouses are excluded under the policy
D) $12,000, included in the limit on the cottage


4. It is critical that an intermediary is always mindful of privacy legislation during which method of sourcing clients?

A) Walk-ins
B) Tracking of expiry dates
C) Online marketing
D) Upselling


5. When does a minimum retained premium apply to a policy?

A) When the insured cancels the policy midterm
B) When the policy has been voided for misrepresentation
C) When the insured moves the policy at renewal to another insurer
D) When the insurer cancels the policy at any time


Solutions:

Question # 1
Answer: B
Question # 2
Answer: A
Question # 3
Answer: D
Question # 4
Answer: C
Question # 5
Answer: A

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