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Target Audience
The ServiceNow CAD Certification Exam is targeted to ServiceNow customers, Partners, sales engineers, and others interested in creating applications over the ServiceNow platform. This exam certifies the candidates are skilled enough for creating and modifying the application on the ServiceNow platform.
Reference: https://www.servicenow.com/services/training-and-certification/certified-application-developer.html
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Exam Content
The examination consists of 60 Questions. Candidates should attempt maximum correct answers for a better score.
Formats of Question
- True or False questions: the candidate will be presented with a statement and has to specify the correct option for the statement if the statement is either true or false
- Multiple Response Multiple-choice questions: Two or More Correct response from the given options best suits the statement or answers the question.
- Single Response Multiple-choice questions: Only One correct response from the given options best suits the statement or answers the question.
Exam Duration
Candidates will have 90 minutes for attempting 60 questions. So, it becomes important for the candidates to time-box the exam and restrict spending too much time on one question or one topic.
Exam Results
The ServiceNow CAD certification is a pass or fail exam. The examination is scored against a minimum standard established by ServiceNow who are guided by the certification industry best practices and guidelines. On successful submission of the certification examination, result in the form of Pass or Fail result is immediately calculated and displayed to the candidate. No further details will be provided to the candidate.
Certified Application Developer - ServiceNow Training and Certification
Preparation Guide for ServiceNow CAD Certification Exam
Introduction
The ServiceNow Certified Application Developer Exam certifies the candidate having the skills and essential knowledge to develop applications and solve business problems.
ServiceNow CAD Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Designing and Creating an Application | 20% | - Understand and use application scope - Determine if an application is a good fit for ServiceNow - Create application modules - Manage application artifacts - Design and create the application data model |
| Working with External Data | 10% | - Use REST and SOAP web services - Integrate with third-party systems - Import and export data |
| Security and Restricting Access | 20% | - Manage data privacy - Implement application security - Create and manage roles - Configure Access Controls (ACLs) |
| Application Automation | 20% | - Create scheduled jobs - Create and manage Script Includes - Configure email notifications - Use Workflow Editor and Flow Designer - Create and manage Business Rules |
| Application User Interface | 20% | - Create and customize forms - Write server-side scripts - Add and configure fields - Create and configure UI Actions - Write client-side scripts |
| Managing Applications | 10% | - Deploy applications - Maintain application lifecycle - Manage update sets - Use Studio and IDE |




