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Salesforce Sales-Con-201 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Practical Application of Sales Cloud Expertise | 33% | - Leverage Campaigns and integration tools - Build end-to-end sales processes from Lead to Close - Apply security models: sharing rules, role hierarchy, Account/Opportunity Teams - Configure Products, Price Books, Quotes, and multi-currency settings |
| Sales Lifecycle | 23% | - Analyze sales and marketing processes - Select appropriate features: Sales Engagement, Territory Management, Forecasting, Einstein AI - Design reports and dashboards based on KPIs |
| Predictive and Generative AI | 13% | - Apply Trusted AI Principles and ethical guidelines - Use AI tools in Sales Cloud and Agentforce for Sales |
| Consulting Practices | 14% | - Facilitate successful engagements and adoption - Discovery, requirement analysis, and solution design - Project management and delivery lifecycle |
| Data Management | 15% | - Manage data governance and maintenance - Ensure data quality and scalability - Data migration and integration considerations |
| Implementation Strategies | 15% | - Align sales processes with organizational goals - Plan deployment and post-implementation improvements - Translate business requirements and KPIs into Sales Cloud solutions |
Salesforce Certified Sales Cloud Consultant Sample Questions:
1. Northern Trail Outfitters launched Salesforce for its EMEA subsidiary 3 months ago and wants to gain insight into usage.
Which option should a consultant recommend to meet this requirement?
A) Create and subscribe to a custom report of active users by role.
B) Analyze the Setup Audit Trail to determine the number of logins per day.
C) Install the Salesforce Adoption Dashboard from AppExchange.
2. Cloud Kicks (CK) recently implemented Einstein Opportunity Scoring in its production org. CK is using the Amount field in its Opportunity Scoring model.
What will a user without access to the Amount field on the Opportunity object observe?
A) The Amount field will display an error in the contributing factors section.
B) The Amount field will be hidden from the contributing factors section.
C) The Opportunity Score field and the Amount field will be hidden for that user.
3. What should the consultant take into consideration when activating Orders?
A) Orders can be activated only if they include a Product.
B) New Products can be added to active orders.
C) Products can be removed from active reduction orders.
4. When emails sync by Einstein Activity Capture, how are the emails matched to Sales Cloud records?
A) Matching Is based on the standard Email field.
B) Matching is based on Full Name and standard Email field.
C) Matching is based on any Email field.
5. Cloud Kicks has configured Account Teams and is ready to live in production.
How should the consultant migrate the Account Team Members records to production?
A) Migrate them via Data Loader,
B) Deploy them with change sets.
C) Distribute them with packages.
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: B | Question # 3 Answer: A | Question # 4 Answer: A | Question # 5 Answer: A |




