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SAP C-C4C12-1811 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Reporting and Analytics | 8%–12% | - Standard reports and dashboards - Custom report creation - Data sources and key figures |
| Topic 2: Quotation and Sales Order Management | 8%–12% | - Sales order integration - Quote creation and processing - Document flow and status management |
| Topic 3: Data Migration | <8% | - Migration templates and tools - Import/export procedures |
| Topic 4: Integration | 8%–12% | - Web services and APIs - Middleware and communication arrangements - Integration with SAP ERP / CRM |
| Topic 5: Lead and Opportunity Management | 8%–12% | - Opportunity lifecycle and forecasting - Sales methodology configuration - Lead qualification and conversion |
| Topic 6: Personalization and Extensibility | <8% | - Extension fields - Mashups and embedded components |
| Topic 7: Fine Tuning | <8% | - Adaptation tools - Business configuration activities |
| Topic 8: Account and Contact Management | <8% | - Relationship management - Master data maintenance |
| Topic 9: Notification and Approval Processes | <8% | - Workflow rules - Approval process setup |
| Topic 10: User Management | 8%–12% | - Role and access management - Business user setup - Organizational structure |
| Topic 11: Sales Planning and Forecasting | <8% | - Planning hierarchy setup - Forecast categories |
| Topic 12: Product and Pricing | 8%–12% | - Price lists and discount determination - Product master data - Pricing configuration |
| Topic 13: Visit Planning and Execution | <8% | - Mobile and offline features - Activity planning |
| Topic 14: Implementation Basics | <8% | - Project lifecycle overview - System scoping and fine-tuning |
| Topic 15: Territory Management | <8% | - Territory definition and assignment - Realignment rules |
SAP Certified Application Associate - SAP Sales Cloud 1811 Sample Questions:
1. Your customer configured External Pricing with SAP ERR For which of the following Business Objects is External Pricing supported? (2 correct answers)
A) Sales Quotes
B) Sales Order
C) Sales Activities
D) Sales Leads
2. Which work center can you request a production tenant from? (2 correct answers)
A) Service Control work center
B) Administrator work center
C) Data Privacy Management work center
D) Business Configuration work center
3. Extension fields added to the user interface must be manually added to the migration templates as well.
Determine whether this statement is true or false.
A) False
B) True
4. Which elements can you define during fine tuning? (2 correct answers)
A) Sales Assistant
B) Routing rules
C) Account hierarchy
D) Sales territory hierarchy level
5. Which of the following objects deliver a default approval process? (3 correct answers)
A) Ticket
B) Appointment
C) Campaign
D) Visit
E) Opportunity
Solutions:
| Question # 1 Answer: A,B | Question # 2 Answer: A,D | Question # 3 Answer: A | Question # 4 Answer: A,D | Question # 5 Answer: A,C,E |
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