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Avaya ACSS Small and Medium Enterprise (SME) Communications Sample Questions:

1. Which two hunt groups support Forward Hunt Group Calls? (Choose two.)

A) Longest Waiting
B) Sequential
C) Collective
D) Rotary
E) Collective Call Waiting

2. After an IP Office upgrade, the customer reports that "Please Wait" continuously appears on the 5420 DS phone. What will resolve the problem?

A) Start the IP Office Manager application.
B) If IP Office does not restart correctly; power-off and power-on IP Office and the problem will be corrected.
C) The CCR lost connection to IP Office; just wait until the LED on the CCR status turns green again and the phone will start to work.
D) The 5420 DS is corrupted and must be replaced.
E) The 5420 DS is no longer supported.

3. An existing IP Office customer currently has an IP500 with 14 analog trunks, thirty 2420 digital stations and 16 fax machines connected to their IP Office. They have purchased a 24/30 channel ISDN line from their provider to upgrade the trunk capacity of the system. Which two must be added to the IP Office to make this work? (Choose two.)

A) PRI24/PRI30 Expansion Card
B) PRI-UNI Expansion Card
C) VCM32
D) IP500 VCM Channels License
E) IP500 T1/E1 Channels License

4. Secure Digital (SD) card commands can be invoked from which three sources? (Choose three.)

A) IP Office System Monitor
B) Avaya phones
C) IP Office Manager
D) System Status Application (SSA)
E) VoiceMail Pro Client

5. When converting a 4620 series IP Phone to a VPN phone, which option on the phone must be changed on the phone and the 46xxupgrade.scr file to redirect the phone to the new firmware?

A) Gatekeeper Location
B) Group Number
C) Network Region
D) VLAN ID

Solutions: