[2024] Pass Salesforce Process-Automation Exam Updated 78 Questions
Get 2024 Updated Free Salesforce Process-Automation Exam Questions and Answer
NEW QUESTION # 23
Universal Containers (UC) requested that when a support case is open for more than 7 days, a chatter post should be posted to the Regional could the admin meet this requirement?
- A. Apex trigger
- B. Scheduled process builder
- C. Scheduled workflow rule
- D. LWC component
Answer: B
Explanation:
To ensure a Chatter post is made when a support case is open for more than 7 days, a Scheduled Process Builder can be used. This feature allows administrators to configure processes that execute at a specified time, such as 7 days after a case is opened, and can include actions like posting to Chatter. This method provides an automated way to alert the Regional team without custom code.Reference: Salesforce Help - Schedule-Triggered Flows
NEW QUESTION # 24
An administrator wants to update a record, in the future, when a specified time is reached. Which tool should the Administrator use?
- A. Flow Builder
- B. Approvals
- C. Workflow Rules
- D. Process Builder
Answer: A
NEW QUESTION # 25
The Administrator is developing a flow which integration with an external system and needs to be invoked in async fashion. What type of flow the Administrator should choose when designing this process?
- A. Screen Flow
- B. Checkout Flow
- C. Platform Event Process
- D. Contact Request Flow
Answer: C
NEW QUESTION # 26
Where would a flow designer navigate to add a Screen Flow to a Lightning Page?
- A. Setup > Lightning App Builder > Page
- B. Setup > App Picker > Flow Builder.
- C. Setup > Edit Page
- D. Setup > Lightning App builder > Flow Canvas
Answer: A,C
NEW QUESTION # 27
Where would a flow designer navigate to add a Screen Flow to a Lightning Page?
- A. Setup > Lightning App Builder > Page
- B. Setup > App Picker > Flow Builder.
- C. Setup > Lightning App builder > Flow Canvas
- D. Setup > Edit Page
Answer: A
Explanation:
To add a Screen Flow to a Lightning Page, navigate to Setup, then to Lightning App Builder, and select the specific Page you want to edit. In the Lightning App Builder, you can add the Flow component to the page and configure it to display the desired Screen Flow. This allows for the integration of flows directly into Lightning Pages, enhancing the user experience and functionality of the page.Reference: Salesforce Help - Add Flows to Lightning Pages
NEW QUESTION # 28
Universal Containers (UC) requested that when a support case is open for more than 7 days, a chatter post should be posted to the Regional could the admin meet this requirement?
- A. Apex trigger
- B. Scheduled process builder
- C. Scheduled workflow rule
- D. LWC component
Answer: B
NEW QUESTION # 29
Universal Containers requested a custom field on the account to be created to display the number of open cases related to the this requirement?
- A. Use the process builder to populate the custom field value.
- B. Use scheduled apex to populate the custom field value.
- C. Create a roll-up summary field.
- D. Use a flow to populate the custom field value.
Answer: C
Explanation:
To display the number of open cases related to an account, creating a Roll-Up Summary Field (D) is the most straightforward approach if the relationship between Account and Case objects is a master-detail relationship. Roll-up summary fields can automatically calculate and display aggregate data from related records, such as counts, sums, averages, or maximums, without the need for custom code or flows.Reference: Salesforce Help Documentation on Roll-Up Summary Fields.
NEW QUESTION # 30
Which three Process Automation Settings can be found in Setup?
- A. Let users resume shared flow interviews
- B. Let Administrators debug flows as other users
- C. Let Administrators resume flows with pending actions
- D. Let users select run-as another user
- E. Let users pause flows
Answer: A,C,E
Explanation:
In Salesforce Setup, three Process Automation Settings that can be found are: A) Let Administrators resume flows with pending actions, C) Let users pause flows, and D) Let users resume shared flow interviews. These settings provide flexibility in how flows are managed and interacted with, offering capabilities such as pausing, resuming, and sharing flow interviews among users and administrators.Reference: Salesforce Setup Documentation on Process Automation Settings.
NEW QUESTION # 31
What should an Administrator do to allow the value of a variable to be get by sources that started the flow?
- A. Select "Available for input" checkbox
- B. Select "Field is required" checkbox
- C. Select 'Allow Multiple Values" checkbox
- D. Select "Available for output" checkbox
Answer: D
Explanation:
To allow the value of a variable to be accessed by sources that started the flow, the administrator should select the "Available for output" checkbox (C) for the variable. This setting makes the variable's value accessible outside the flow, allowing it to be used by processes or elements that initiated the flow, facilitating the passing of data between the flow and other processes.Reference: Salesforce Help Documentation on Flow Variables.
NEW QUESTION # 32
The Administrator At Universal Container (UC) needs to develop a flow to get the Sales reps' feedback on closed opportunities. The administrator wants to use the Opportunities object-specific action to launch it. Which standard feature can help UC accomplish this?
- A. Use Salesforce Survey functionality to help capture feedback.
- B. Use Process Builder and Salesforce Survey functionality with Object specific action on the Opportunity object.
- C. Use Process Builder with custom apex to capture feedback.
- D. Use Salesforce How with Object specific action on the Opportunity object.
Answer: D
Explanation:
To capture Sales reps' feedback on closed opportunities, Salesforce Flow can be used in conjunction with Object-specific actions on the Opportunity object. This approach allows for the creation of a flow that can be launched directly from the Opportunity record page, providing a seamless experience for Sales reps to submit their feedback. The Flow can be designed to collect and store feedback efficiently without the need for custom Apex code.Reference: Salesforce Help - Object-Specific Quick Actions
NEW QUESTION # 33
Which process must be automated using Flow Builder?
- A. Whenever posting to chatter is involved.
- B. Whenever time based actions are involved.
- C. Whenever deletion of records are involved.
- D. Whenever outbound messages are involved.
Answer: B
Explanation:
Flow Builder must be used to automate processes that involve time-based actions. This includes scenarios where certain actions need to be performed after a specified duration or at a specific time in the future. Flow Builder's Scheduled Paths feature enables administrators to define actions that are triggered based on time conditions, providing flexibility in automating time-dependent processes.Reference: Salesforce Help - Schedule-Triggered Flows
NEW QUESTION # 34
What can an Administrator do from within the flow error email?
- A. Launch a debugger in Flow Builder.
- B. View all errors across all active flows.
- C. Schedule an inspect Query in the originating org.
- D. View the full name of the run-as user in the email.
Answer: B
NEW QUESTION # 35
Torun flows, a user must have which permission?
- A. View Screen Flows
- B. Run Flows
- C. Manage Flows
- D. Flow User
Answer: B
Explanation:
To run flows, a user must have the "Run Flows" permission (C). This permission enables users to execute flows within the Salesforce environment, allowing them to participate in automated processes and interact with flows as designed by the flow creators or administrators.Reference: Salesforce Help Documentation on User Permissions and Access to Flows.
NEW QUESTION # 36
For which use case is it appropriate to combine a process and a flow?
- A. Post to an internal Chatter group.
- B. Post to external (Community) Chatter group.
- C. Clone a record and its children.
- D. Delete a related record.
Answer: C
Explanation:
Combining a process and a flow is appropriate for use cases such as B) Cloning a record and its children. A process can initiate the flow when certain criteria are met, and the flow can then perform complex operations like cloning a record along with its related records. This combination leverages the simplicity of Process Builder for triggering and the power of Flow for complex data manipulations.Reference: Salesforce Help Documentation on Process Builder and Flow.
NEW QUESTION # 37
Ursa Major (UMS) is evaluating Salesforce for automating its mutual business processes. What should UMS keep in mind?
- A. Salesforce automation tools are currently not supported in Microsoft internet Explorer.
- B. Salesforce automation tools can not update records for which OWD is Public.
- C. Salesforce automation tools are not available in Salesforce Developer edition
- D. Salesforce automation tools are not supported in Salesforce Lightning.
Answer: A
Explanation:
Salesforce has officially announced the end of support for Microsoft Internet Explorer in Salesforce Lightning Experience and Salesforce Classic. Users should be aware that Salesforce automation tools and other features may not function as expected in Internet Explorer, and it is recommended to use supported browsers like Google Chrome, Mozilla Firefox, Safari, or Microsoft Edge for optimal performance and compatibility.Reference: Salesforce Help - Supported Browsers for Salesforce
NEW QUESTION # 38
Which of the following are true regarding the Lead Conversion process? Choose two
- A. An Account is created if one with the same name is not found
- B. An Opportunity is always created
- C. A Contact is created if one with the same name is not found
- D. Custom Lead fields can be inserted into standard or custom Account, Contact or Opportunity fields.
Answer: A,C
NEW QUESTION # 39
Which of the following three statements are correct regarding Flow interviews?
- A. A flow interview always runs n single instance of n flaw.
- B. Only those flow interviews can be deactivated that have been paused at least once.
- C. A single flow can have up to 50 different versions.
- D. Any flow interviews that are not in use should be deleted go that user's pending list includes only interviews that they ..
- E. Users can use browser's Back or Forward buttons to navigate through a flow
Answer: B
NEW QUESTION # 40
Which two types of flows are supported by Salesforce Flow?
- A. Managed Flows
- B. Remote Flows
- C. Screen Flows
- D. Autolounched Flows
Answer: C,D
Explanation:
Salesforce Flow supports various types of flows, among which "Autolaunched Flows" and "Screen Flows" are two key types. Autolaunched Flows run in the background without user interaction and can be triggered by various events. Screen Flows, on the other hand, are user-interactive and can present screens to users to collect or display information during the flow execution. These types of flows provide a versatile toolset for automating business processes in Salesforce.Reference: Salesforce Help Documentation on Flow Types.
NEW QUESTION # 41
Which of the following is the only resources that can change during a Flow?
- A. Variable
- B. Stage
- C. Text Template
- D. Formula
Answer: A
Explanation:
The only resource that can change during a Flow's execution is a Variable (D). Variables are used to store and manipulate data at runtime, allowing flows to dynamically process and pass data between flow elements. This flexibility makes variables a key component in building dynamic and responsive flows.Reference: Salesforce Help Documentation on Flow Resources.
NEW QUESTION # 42
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