New 2022 Latest Questions PEGAPCDC85V1 Dumps - Use Updated Pegasystems Exam
Latest PEGAPCDC85V1 Exam Dumps Pegasystems Exam from Training Expert Prep4sures
Pegasystems PEGAPCDC85V1 Exam Syllabus Topics:
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NEW QUESTION 18
MyCo, a mobile company, uses Pega Customer Decision Hubtm to display offers to customers on its website.
The company wants to present more relevant offers to customers based on customer behavior. The following diagram is the action hierarchy in the Next-Best-Action Designer.
The company wants to present offers from both the groups and arbitrate across the two groups to select the best offer based on customer behavior.
As a decisioning consultant, what do you configure to select the best offer from both groups based on customer behavior?
- A. Ensure that the propensity is enabled in Arbitration tab.
- B. Create a prioritization decision strategy at the Group-level.
- C. Enable an action value in the prioritization formula.
- D. Create an adaptive model rule at the Issue-level.
Answer: C
NEW QUESTION 19
U+ Bank has launched a new credit card for all customers with a premium bank account. As a decisioning consultant, you need to create actions that involve the full customer life cycle: marketing, sales, and service.
Which two valid actions do you create? (Choose Two)
- A. No annual fee credit card
- B. 1% cash back credit card
- C. Credit card status
- D. Credit card number
Answer: A,C
NEW QUESTION 20
A financial institution wants to add a new tracking period to track its customers' response over 15 days in various channels. Once the response is tracked, they want to suppress the credit card actions if customers ignore it three times within 15 days.
Put the steps in the correct order to implement this task.
Answer:
Explanation:
NEW QUESTION 21
In the Answer Area, select the correct engagement policy for each condition.
Answer:
Explanation:
NEW QUESTION 22
Aggregation components provide the ability to________________.
- A. make calculations based upon a list of actions
- B. choose between actions
- C. filter actions based on priority and relevance
- D. set a text value to a strategy property
Answer: A
NEW QUESTION 23
In a Decisioning Strategy, which decision component is required to enable access to the Customer properties like age, income, etc.?
- A. Data Import
- B. None, properties are available
- C. Proposition Data
- D. Set Property
Answer: D
NEW QUESTION 24
U+ Bank has recently started using Pega Customer Decision Hubtm to display the first credit card offer, the Standard card, to every customer who logs in to their website.
Which three tasks do you need to perform to implement this requirement? (Choose Three)
- A. Define customer contact policies
- B. Create the action and its web treatment
- C. Create and configure the real-time container
- D. Set up business structure to Sales/CreditCards
- E. Define customer engagement polices
Answer: B,C,D
NEW QUESTION 25
U+ Bank, a retail bank, has introduced a credit cards group with Gold card and Platinum card offers. The bank wants to present these two offers based on the following criteria:
1. For both cards, customers must be above the age of 18
2. Offer both cards only if the customer does not explicitly opt-out of any direct marketing for credit cards
3. Platinum card is suitable for customers with the Credit Score > 500
As a decisioning consultant, how do you implement this requirement? In the Answer Area, select the correct engagement policy for each criterion.
Answer:
Explanation:
NEW QUESTION 26
U+ Bank uses a Next-Best-Action decision strategy to automatically approve credit card limit changes requested by customers. A scorecard model determines the customer credit score. The automatic approval of credit card limits are processed based on the following criteria set by the bank:
The bank wants to change the threshold value for the USD 2000 credit limit from "<175" to "<200".
As a Strategy Designer, how do you implement this change?
- A. Change in the strategy the condition from ".pxSegment <=175" to ".pxSegment <=200"
- B. Change the cutoff value in the results tab of the scorecard decision component
- C. Change the cutoff value in the results tab of the scorecard model
- D. Map the score value in the decision strategy to "<=200".
Answer: C
NEW QUESTION 27
U+ Bank, a retail bank, wants to include offer related images in the emails that they send to their qualified customers. As a decisioning consultant, what best practice must you follow to include images in the emails?
- A. Attach images to the email
- B. Provide links to images in the email
- C. Embed images in the email directly
- D. Host images on an external server
Answer: B
NEW QUESTION 28
Myco, a telecom company, uses Pega Customer Decision Hubtm to present offers to qualified customers. The business recently decided to send offer messages through the email channel. The Design department has designed an email treatment which includes dynamic placeholders.
As a decisioning consultant, what do you use in order to test the visualization and the rendering of the email content, including replacing of the placeholders with customer information?
- A. schedule an outbound run with a limited number of customers
- B. a seed list from the Test Message tab
- C. a list of customer email addresses from the Test Message tab
- D. preview section from the email content editor
Answer: B
NEW QUESTION 29
An outbound run identifies 150 Standard card offers, 75 on email, and 75 on the SMS channel.
If the following volume constraint is applied, how many actions are delivered by the outbound run?
- A. 75 emails 25 SMSes
- B. 0
- C. 75 SMSes and 25 emails
- D. 1
Answer: C
NEW QUESTION 30
What is the name of the property that is automatically recomputed for each decision component?
- A. Priority
- B. Order
- C. Rank
- D. Propensity
Answer: C
NEW QUESTION 31
U+ Bank, a retail bank, wants to show home loan offers to customers who log in to their website. U+ Bank decides to use the Pega Customer Decision Hubtm.
What information does the U+ Bank website receive in response to the real-time container request by Customer Decision Hub?
- A. Only the image location
- B. Only the image location and its placement type
- C. Only the action name and description
- D. Only relevant action details and its treatment details
Answer: D
NEW QUESTION 32
As a decisioning consultant, you advise the board on the business issues for which they must use the Next-Best-Action strategy.
Which three business issues do you recommend? (Choose Three)
- A. Service
- B. Accounting
- C. Retention
- D. Resource Planning
- E. Collections
Answer: B,C,E
NEW QUESTION 33
U+ Bank, a retail bank, presents various credit card offers to its customers on its website. The bank uses artificial intelligence (AI) to prioritize the offers based on customer behavior. Since introducing the Gold credit card offer, the offer click through rate propensity has increased to 0.83.
What does the increase in the propensity value most likely indicate?
- A. Similar customers have purchased other offers.
- B. Similar customers have rejected the offer.
- C. Similar customers have ignored the offer.
- D. Similar customers have shown interest in the offer.
Answer: A
NEW QUESTION 34
U+ Bank's marketing department currently promotes various credit card offers by sending emails to qualified customers. The bank wants to limit the number of offers that customers can receive over a given period of time.
In the Answer Area, select the correct artifact you use to implement each requirement.
Answer:
Explanation:
NEW QUESTION 35
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