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Avaya 72201X Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Call Flow Analysis | 15%-20% | - Call Processing
|
| Topic 2: Troubleshooting Avaya Aura Core Components | 25%-30% | - Support Operations
|
| Topic 3: System Monitoring and Diagnostic Tools | 20%-25% | - Troubleshooting Utilities
|
| Topic 4: Voice Networking Fundamentals | 10%-15% | - Protocols and Standards
|
| Topic 5: Avaya Aura Core Architecture | 20%-25% | - Core Components Overview
|
| Topic 6: Maintenance and Support Best Practices | 5%-10% | - Operational Tasks
|
Avaya Aura® Core Components Support Certified Sample Questions:
Which event packages would you expect to see an AST Endpoint subscribe to in Avaya Aura System Manager?
- A. entity links, avaya-cm-feature-status, avaya-ccs-profile and reg
- B. avaya-cm-feature-status, entity links, reg and message-summary
- C. avaya-ccs-profile, network status and message-summary dialog
- D. dialog, avaya-cm-feature-status, avaya-ccs-profile, reg and message
- E. dialog, avaya-cm-feature-status, avaya-ccs-profile and network status
Correct Answer: D 🗳️
During installation, the Trust Management Service establishes trust between different entities through the exchange of security certificates. Which three entities does the Trust Management Service establish trust between?
- A. Identity Management
- B. Certificate Authority
- C. Media Gateway Controller
- D. System Manager
- E. Session Manager
- F. Communication Manager
Correct Answer: B,E,F 🗳️
How can an inactive SM100 be reset?
- A. Use the SMGR web interface to reset the SM100 by navigating to Services > Security > Security Module.
- B. Click the repair button on the Replication page with the affected Avaya Aura Session Manager (SM) selected.
- C. Run the reboot SM100 command from RHEL Command Line Interface of Avaya Aura System Manager (SMGR).
- D. Run the resetSM100 command from RHEL Command Line Interface of Avaya Aura Session Manager (SM)
- E. Click the 'Reset' button on the Security Module Status page in Avaya Aura System Manager (SMGR).
- F. Restart Services on the Avaya Session Border Controller for Enterprise (SBCE).
Correct Answer: A 🗳️
Which three SIP requests are used to allow an AST endpoint to use features provided by an Avaya Aura Communication Manager (CM)? (Choose three.)
- A. INVITE
- B. REGISTER
- C. OPTIONS
- D. SUBSCRIBE
- E. NOTIFY
- F. CANCEL
Correct Answer: C,D,E 🗳️
Explanation: Only visible for Prep4sures members. You can sign-up / login (it's free).
What information can be found when viewing the Monitoring > Active Sessions page on an Avaya Aura Media Server? (Choose three.)
- A. Utilized Code
- B. QOS Analytics
- C. Element status
- D. Destination IP address
- E. Caller ID
- F. Caller location
Correct Answer: A,B,C 🗳️




