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Avaya 6402 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Trunking and Connectivity | - SIP and PSTN configuration
|
| Installation and Initial Configuration | - System setup and commissioning
|
| Voicemail and Messaging | - Voicemail Pro configuration
|
| IP Office System Architecture | - IP Office components and deployment models
|
| User and Extension Management | - User provisioning and administration
|
| Maintenance and Troubleshooting | - System monitoring and diagnostics
|
Avaya IP Office Implementation Sample Questions:
1. With reference to the System settings shown in the exhibit, if a PC is allowed to send files to the memory card in an IP500 control unit, in which field would the IP address be set?
A) Time Server IP Address
B) File Writer IP Address
C) AVPP IP Address
D) HTTP Server IP Address
2. For three which endpoints is it possible to reserve endpoint licenses? (Choose three.)
A) H.323 endpoints
B) TCM endpoints
C) IP DECT endpoints
D) 3rd party IP endpoints
E) MOH endpoints
3. When using the IP Office Manager program on a PC, which statement is true?
A) The configuration is held in the Manager application until you save it to the control unit.
B) The configuration is automatically saved to the control unit every time you selectOK.
C) The configuration is automatically backed up to the SD Card every 5 minutes.
D) The configuration is dynamically updated to the control unit after every keystroke.
4. Which two features arc supported by the Embedded Voicemail on the IP Office platform? (Choose two.)
A) Network Mailbox
B) Virtual DistributionList
C) Public Distribution Box
D) DTMFBreakout from mailbox
E) Voicemail to Email
5. Which hunt group feature will send all calls automatically to the second group if the first group is out of service?
A) Advertise Group
B) No Answer Time
C) Call Waiting
D) Fallback
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: A,C,D | Question # 3 Answer: A | Question # 4 Answer: D,E | Question # 5 Answer: D |




