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Apple 9L0-064 Exam Syllabus Topics:

Apple OS X v10.8 Troubleshooting Sample Questions:

1. A customer with an administrator account finds that she cannot access the Downloads folder in her home directory. The Finder displays the message:
"The folder "Downloads" can't be opened because you don't have permission to see its contents." How can the customer quickly and easily correct these permissions issues with her Downloads folder?

A) Erase the hard disk and restore from a Time Machine backup.
B) Startup in Single User mode and use command line tools to correct the permissions.
C) Open the Disk Utility and select repair disk permissions.
D) Select the Downloads folder in the Finder, then choose Get Info in the file menu. The folder permission can then be changed back to Read & Write in the Sharing & Permissions section.

2. Oliver just bought a new Mac with OS X Mountain Lion installed. Given the default system settings, which of the following applications will he be unable to open?

A) Applications available in the Mac App Store.
B) Applications signed with a Developer ID.
C) Applications that install any kernel extensions.
D) Application from unidentified developers.

3. A customer with Os X Mountain Lion installed has decided to give his Mac to his son. How can he easily erase the hard disk and reinstall OS X Mountain Lion?

A) He must use target disk mode and perform the erase and install option in OS X Mountain Lion from another Mac.
B) He should use a OS X Lion USB Drive, startup from it and erase the hard disk using Disk Utility. After installing OS X Lion, creating a new user, and installing software updates; he will then download OS X Mountain Lion from the Mac App Store.
C) He should start up to OS X Recovery, use Disk Utility to erase the hard disk's volume, then choose the Reinstall OS X option.
D) He should buy a OS X Mountain Lion USB drive from Apple, start up from it and choose the erase and install option in the installer.

4. A technician suspects that an application unexpectedly quitting at launch has an unusable preference file. What is the expected behavior if the technician moves the preference file out of the Preferences folder?

A) The application will present a warning that the preference file is missing when it launches.
B) The old preference files will be automatically deleted when the application launches.
C) A new default preference file will be created when the application launches.
D) The application will continue to use the original preference file.

5. Teresa would like to share files on her Mac Pro with OS X Mountain Lion over an Ethernet network. Which option is a valid choice to enable this feature?

A) System Preferences > sharing > Select the File sharing checkbox.
B) System Preferences> Network> File Sharing > Select the Enable checkbox.
C) System Preferences > Security & Privacy > Sharing > Click the Enable button in the File Sharing section.
D) Network Utility > Services > Select the File Sharing checkbox.

Solutions: