About Prep4sures HP HP2-H08 Exam
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HP HP2-H08 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Troubleshooting and Diagnostics | 30% | - Power-on and POST issues - Hardware error codes and LED indicators - Operating system and software related problems - HP diagnostic tools and utilities |
| Maintenance, Safety, and Warranty | 10% | - ESD safety procedures - Firmware updates and system maintenance - Warranty validation and service policies |
| Hardware Installation and Replacement | 25% | - Disassembly and reassembly procedures - Upgrading graphics, power supplies, and peripherals - Replacing system boards, processors, memory, and storage |
| Networking and Connectivity | 15% | - Bluetooth and peripheral connectivity - Network troubleshooting - Wired and wireless network configuration |
| Product Overview and Architecture | 20% | - HP Desktop, Workstation, and Notebook families - System components and architecture - BIOS and UEFI configuration |
HP Servicing HP Desktops , Workstations , and Notebooks Sample Questions:
1. What should you do if you find missing keys on a customer's keyboard?
A) Run the HP Insight Diagnostics tool.
B) Explain that replacing the keys is not covered under warranty.
C) Order the missing keys.
D) Replace the keyboard under warranty.
2. From which two locations can you run the DPS test? (Select two.)
A) the reset button on the power supply
B) HP Vision Field Diagnostics
C) hpsetcfg tool
D) System BIOS Diagnostics Menu
E) Windows Administrative tools
3. When you finished replacing a processor and rebooted, you received an error message stating CPU microcode is not found. What is the first action you should take to find the cause?
A) Check the CPU driver for the latest version.
B) Check the HP website for latest BIOS or microcode update.
C) Set the CMOS microcode settings to the default.
D) Replace the defective processor.
4. Which statement about SATA technology is correct?
A) SATA hard drives can be connected to a SAS controller.
B) SATA hard drives can be installed in a daisy chain configuration.
C) SAS hard drives can be connected to a SATA controller.
D) SATA hard drives can be connected directly to a SCSI controller.
5. Which function does the Wireless LAN 802.11 n standard provide?
A) uses two or more transmitter and receiver antennas
B) uses the same antenna to receive and transmit simultaneously
C) provides more security features than 802.11
D) operates in the 2.4GHz frequency range only
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: D,E | Question # 3 Answer: B | Question # 4 Answer: A | Question # 5 Answer: A |




