About Prep4sures Microsoft MS-220 Exam
Skills measured
- Troubleshoot compliance and retention issues (25–30%)
- Troubleshoot hybrid and migration issues (10–15%)
- Troubleshoot mail flow issues (20–25%)
- Troubleshoot mail client issues (20–25%)
- Troubleshoot Exchange Online configuration issues (15–20%)
Reference: https://docs.microsoft.com/en-us/learn/certifications/exams/ms-220
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For more information about the Microsoft MS-220 Exam visit the following reference link:
Microsoft MS-220 Exam's Reference link
What is the exam cost of the Microsoft MS-220 Exam
The exam cost of the Microsoft MS-220 Certification Exam is 165 USD.
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Microsoft MS-220 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Troubleshoot compliance and retention issues | 25-30% | - Address data loss prevention (DLP) issues - Troubleshoot in-place holds and litigation holds - Resolve eDiscovery and content search problems - Manage retention policies and retention labels |
| Topic 2: Troubleshoot mail client issues | 20-25% | - Address mailbox settings and calendar sharing issues - Fix mobile device and ActiveSync problems - Resolve Outlook connectivity and profile issues - Troubleshoot Outlook on the web access and functionality |
| Topic 3: Troubleshoot mail flow issues | 20-25% | - Address issues with attachments and Defender for Office 365 - Resolve send/receive failures, delays, and NDRs - Interpret message headers and message trace results - Troubleshoot mail flow rules and routing issues |
| Topic 4: Troubleshoot hybrid and migration issues | 10-15% | - Resolve hybrid configuration wizard and connectivity problems - Fix directory synchronization issues - Troubleshoot mailbox migration batches and failures - Address coexistence and free/busy sharing problems |
| Topic 5: Troubleshoot Exchange Online configuration issues | 15-20% | - Resolve permissions and access control problems - Manage mailbox and recipient configuration - Fix mailbox database and quota issues - Troubleshoot email address policies and accepted domains |
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