SAP Certified Associate - Support Consultant for Incident Management with SAP Business All-in-One : C_PXSUP_90

  • Exam Code: C_PXSUP_90
  • Exam Name: SAP Certified Associate - Support Consultant for Incident Management with SAP Business All-in-One
  • Updated: Aug 12, 2026     Q & A: 80 Questions and Answers

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SAP C_PXSUP_90 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: SAP Business All-in-One Support25%- Application-Specific Support
  • 1. Incident handling for preconfigured business processes
    • 2. System monitoring and health checks
      • 3. Customizing and transport management
        Topic 2: Advanced Support Tools & Procedures15%- SAP Note Implementation
        • 1. Transaction SNOTE usage
          • 2. Correction instruction application
            - Collaboration & Reporting
            • 1. Support reporting and documentation
              • 2. Updating messages with SAP
                Topic 3: Incident Management Fundamentals20%- SAP Support Infrastructure
                • 1. SAP Notes and Knowledge Base search
                  • 2. Connecting to SAP Global Support
                    • 3. SAP Solution Manager Work Centers
                      - Support Process Overview
                      • 1. Response and escalation procedures
                        • 2. Message lifecycle and status management
                          • 3. Business hours and SLA configuration
                            Topic 4: ABAP System Analysis & Troubleshooting40%- ABAP Workbench & Dictionary
                            • 1. Screen processing (PAI/PBO) and system fields
                              • 2. Data Dictionary objects and attributes
                                • 3. Transactions SE80, SE11, SE16, SM30
                                  - Error & Performance Analysis
                                  • 1. System logs: SM21, ST11, SM13, SM12
                                    • 2. Traces: SQL Trace, ABAP Trace, ST05
                                      • 3. Debugging techniques and runtime analysis

                                        SAP Certified Associate - Support Consultant for Incident Management with SAP Business All-in-One Sample Questions:

                                        1. What is Product Support Hierarchy in SAP environment used for? (Choose two)

                                        A) It is part of the Service Level Agreement.
                                        B) It is a view on the Application Component Hierarchy.
                                        C) In SAP, a product hierarchy is used for pricing.
                                        D) It is a powerful instrument in organization and reporting within Product Support.


                                        2. Which of the following scenarios are supported by SAP Solution Manager? (Choose two)

                                        A) Backup and Recovery
                                        B) Service Marketplace
                                        C) Service Desk
                                        D) Solution Monitoring


                                        3. Which one of the following transactions is the right one to analyze the contents of a database table?

                                        A) SE30
                                        B) SE16
                                        C) SE11
                                        D) SE24


                                        4. What is a work center in the SAP Solution Manager? (Choose two)

                                        A) Exchange data to SAP systems
                                        B) A community
                                        C) A tailored and role-based user environment to simplify your work
                                        D) An easy navigation through a central role-based access point


                                        5. Assume you perform an SAP Note Search on 'update' and the search pattern 'Linguistic Search'. Which of the following terms would be considered hits? (Choose two)

                                        A) Upgrade
                                        B) Update
                                        C) Updating
                                        D) Up-to-date


                                        Solutions:

                                        Question # 1
                                        Answer: B,D
                                        Question # 2
                                        Answer: C,D
                                        Question # 3
                                        Answer: B
                                        Question # 4
                                        Answer: C,D
                                        Question # 5
                                        Answer: B,C

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